User Privacy Statement Effective Date: January 1st 2023
Waves Rescue respects your privacy. Waves Rescue Air Rescue, Inc, and its affiliates (“Waves Rescue Air Rescue, Inc” or the “Company”) offer a maritime rescue service, (the “Website”) and/or users of Waves Rescue Air Rescue, Inc mobile applications (the “Application”) (collectively referred to as the “Services”). When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. This Privacy Policy covers:
To use our Services you must be 18 years of age or older. If you are under 18, you may not download or use the Services.
In this Privacy Policy, the term “personal information” means information which you provide to us which personally identifies you, such as your name, email address or billing information, and, in certain circumstances, your location and route (float plan) information or other data which can be reasonably linked to such information by Waves Rescue Air Rescue, Inc dba Waves Rescue.
Contact Waves Rescue Air Rescue, Inc — Privacy concerns
If you have any questions about this Privacy Policy, or if you believe that your privacy has been compromised in the course of using the Services, please contact Waves Rescue Air Rescue, Inc at: privacy@wavesrescue.com
You may send Waves Rescue Air Rescue, Inc other requests, responses, questions, and complaints by email at: support@wavesrescue.com
User Accounts & Accessing the Services
Please note that when you use our Services, Waves Rescue Air Rescue, Inc will set up an account (the “Account” or “Waves Rescue Air Rescue, Inc Account”). Waves Rescue Air Rescue, Inc will collect and use your information, including meta-data (as described below), per this Privacy Policy. This is the case whether or not you choose to actively register your Account, for example, by adding your email address or logging in with your Google Account. Waves Rescue Air Rescue, Inc may allow you to use the Services whether or not you choose to register your Account. If you choose to use the Waves Rescue Air Rescue, Inc Services without registering your account you may do so by skipping the registration process. If you do so:
If you do register your Account:
Information that is being collected
Waves Rescue Air Rescue, Inc collects information to provide better services to all its users. The information Waves Rescue Air Rescue, Inc collects, and how that information is used, depends on how you choose to use our services.
Information you create or provide to us:
You may also provide additional information that will be used to personalize the Services and enhance your experience with the Services.
Information we collect as you use our services
We collect information about your activity in the Services, which we use to provide you with the Services of Waves Rescue Air Rescue, LLC, including features that are meant to personalize your experience. The activity information we collect may include:
Meta-data (information about your device, browser, and app use):
Waves Rescue Air Rescue, LLC collects information about the use of the Services and information from the device you have Waves Rescue Air Rescue, LLC installed on or the browser from which you use our Services. For example:
Waves Rescue Air Rescue, LLC may use information collected from or provided by you for the following purposes:
Provide our services
We use your information to deliver our services. For example:
Maintain & improve our services
Provide personalized services, including content and ads
Measure performance
Communicate with you
To protect Waves Rescue Air Rescue, LLC, our users, and the public
We may also use and process your information and content, using different technologies for the following purposes:
We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.
When Waves Rescue Air Rescue, LLC shares your information
Waves Rescue Air Rescue, LLC does not sell, rent or lease your personal information to third parties. Waves Rescue Air Rescue, LLC will not share your personal information with others, without your permission, except for the following purposes and to the extent necessary in Waves Rescue Air Rescue, LLC’s good-faith discretion
How Waves Rescue Air Rescue, LLC retains data we collect
Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods when necessary. This section describes why we hold onto different types of data for different periods.
We take steps to protect the privacy of individuals depicted in images that we collect and use, and we will not use such images in a way that would be reasonably expected to cause embarrassment or distress to the individuals depicted. If you believe that we have collected or used an image of you in a way that violates your privacy rights, please contact us.
How does Waves Rescue Air Rescue, LLC use aggregated information?
Waves Rescue Air Rescue, LLC may use anonymous, statistical, or aggregated information (including anonymous information), in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes (including advertising).
Waves Rescue Air Rescue, LLC may also use anonymous, statistical, or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting, or otherwise communicating or making available such information to users of the Services, to the Services’ providers, partners, and any other third party. For example, GPS information that we receive from your mobile device may be provided to map/chart editors in an aggregated and/or anonymous form to help improve the map/chart and solve map/chart problems.
Cookies
Waves Rescue Air Rescue, LLC may use cookies and similar technologies on the Services. Cookies are packets of information sent by the Website’s servers to your web browser and then sent back by the browser each time it accesses the Website’s servers.
Waves Rescue Air Rescue, LLC may use cookies for various purposes, such as to save you the need to re-enter your username and password each time you log in, to facilitate the use of the Website, to collect statistical information, to verify information, and to customize the Website to your personal preferences and for information security purposes.
Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer’s hard drive. If you wish to block the Website’s cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate or even prevent your use of the Website, or certain features thereof.
The Services include an internal messaging system that provides you the ability to send and receive messages to and from other users, and to receive marketing messages from us. You hereby agree that we may use the internal messaging system to inform you regarding products or services, which may interest you.
Waves Rescue Air Rescue, LLC users are not allowed to use your contact details or our internal messaging account for commercial advertising purposes. If you have encountered any user-generated advertising material, please inform us through the “Contact Us” page on the Site: wavesrescue.com/contact/
It is clarified that we are not responsible for the content of said advertisements and the products delivered or services rendered thereby by third parties and you irrevocably and unconditionally agree that we shall not be held responsible or liable for any loss, damage, cost, or expense that you may suffer or incur as a result or in connection thereof.
Information security
Waves Rescue Air Rescue, LLC considers information security to be a top priority. Waves Rescue Air Rescue, LLC services are designed around strong security features that continuously protect your information. Waves Rescue Air Rescue, LLC implements systems, applications, and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. For example, we review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. In addition, we restrict access to personal information to Waves Rescue Air Rescue, LLC employees, contractors, and agents who need that information to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you.
However, these measures are unable to provide absolute assurance. Therefore, although Waves Rescue Air Rescue, LLC takes great efforts to protect your personal information, Waves Rescue Air Rescue, LLC cannot guarantee and you cannot reasonably expect that Waves Rescue Air Rescue, LLC’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
Compliance & cooperation with regulators
We periodically review this Privacy Policy and make sure that we process your information in ways that comply with it.
Data transfers
We store data on servers located around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data.
Your privacy is very important to Waves Rescue. User Information is information that, either alone or in combination with other information collected, identifies an individual. When we combine other information (i.e., information that does not, on its own, identify an individual) with User Information, we refer to the combined information as “User Information”. Ways Waves Rescue Collects User Information When you Create a Waves Rescue Account When you create an account on the Waves Rescue mobile app, we ask you to provide User Information, including your name and email address. You do not need to provide your full name, but you may if you wish. You will use your email address and your password to login to your account.
Your Waves Rescue account will be password-protected. When You Login to Your Waves Rescue Account with Social Media Credentials You may choose to login to your Waves Rescue account using your social media login credentials (e.g., your Facebook login credentials). If you choose to do this, when you login to your Waves Rescue account using social media login credentials for the first time, you will be asked whether you agree that the social media provider may provide certain information to Waves Rescue such as your name, email address and possible other information associated with your social media account. All of this information is made available to Waves Rescue by the social media provider due to the way the social sign-on configuration works, but of this information, Waves Rescue only retains and uses your email address. Waves Rescue uses the email address provided by the social media provider to associate it with your Waves Rescue account so that you can use your email address to login to your Waves Rescue account in the future if you no longer wish to login using your social media login credentials. If you do not want your information to be shared with Waves Rescue by the social media provider, then you can simply login to your Waves Rescue account using your Waves Rescue account login credentials without using your social media login credentials. When You Use Location Features on Waves Rescue If you elect to use location-based services, then the physical location of your device will be collected in order for Waves Rescue to provide you with such location-based services. Any content that you submit for posting, may be viewed by all users of and by Waves Rescue. Other Uses of User Information by Waves Rescue Waves Rescue may use User Information for internal statistical, marketing or operational purposes, including generating reports and measuring and understanding demographic, user interest, purchasing and other trends among our users. Ad Event Logs Waves Rescue may collect information such as which advertisements were viewed, how often they were clicked and how often certain actions to an advertisement were performed so that the advertising providers can provide you with content and advertising that might be of particular interest to you. Other Disclosures We may also transfer User Information to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Waves Rescue’s business, assets, including, without limitation, in connection with any bankruptcy or similar proceeding. Security Waves Rescue takes reasonable security measures to help protect against loss, misuse, unauthorized access and unauthorized disclosure or alteration of the User Information under its control. Privacy Statement Updates We may change this Privacy Statement from time to time as technologies and laws change. You can determine when this Privacy Statement was last revised by referring to the “EFFECTIVE DATE” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Statement. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on Waves Rescue, consistent with applicable laws.
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