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What is the Cancellation & Refund policy?

 

  • Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting Planetizen within two (2) calendar days after the renewal date and receive a full refund of the new subscription fees.
  • If you are not satisfied with your purchase, please let us know! Our policy may include a refund, though some restrictions apply, so please review the terms below. Our policy is independent of any statutory rights that you may have under the law.
  • If you cancel your membership and/or receive a refund, your account may be closed when the paid membership period ends.
  • Shipping, handling, and any applicable tax are not refundable, except in certain states and countries where these items are refundable.
  • Please note that your cancellation or refund eligibility may differ if purchased from or billed through a third party (e.g. app store, service provider, reseller, vendor, etc.).

Don’t hesitate to contact us, it is the fastest way to request cancellation and refund. You may also submit a refund request via the contact page.

Cancelling Account

  • You can cancel your subscription from your account profile page.
  • The only valid method for canceling your Plan is via the cancellation link provided on your user “dashboard” page, accessible after logging in to the Waves Rescue Website. Requests to cancel by e-mail or phone are not considered and do not accomplish cancellation.
  • Once you cancel your membership subscription, you will not lose access immediately.
  • Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until May 10th.

For assistance and further details, contact us.

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Location: 1401 General Aviation Dr, Melbourne, FL 32935

Phone: (321) 599-4364

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